Frequently Asked Questions for your Audience Voting System Hire and Rental Services

What equipment is supplied when we have a technician at our event?

We arrive on site with our audience voting keypads and associated hardware.

The system runs on one laptop (plus a backup), which we supply. This laptop is dedicated to voting only.

If you’re running another PowerPoint presentation, this needs to be run on your own laptop. We then provide a VGA or HDMI switcher to switch between the laptops (if an onsite switcher is not already available).

Please note: we do not normally include any other A.V. equipment (i.e. a screen or projector) as these are usually already in place but these can be quoted for on request.

We just want to hire the keypads. Is this possible?

Yes – We can supply keypads on a hire only basis. The keypads can be shipped to your offices. You simply ship them back to us after your event. We give full instructions on how to download and install the software on your own computers.

How long do you require on-site to set-up?

This depends on the venue and the number of keypads at your event. We can usually set up our audience response system in 60 minutes for up to around 150 – 200 keypads. We always like to allow hour and half to be well prepared.

What do you need us to provide you with?

If you have chosen our option to have technician support, there are a few things that we will require. All of this is covered in detail in our article – What we need from you.

How long does it take to ask each question?

This is very much down to your presenter. We have a countdown clock which we can set. Typically, we tend to get the presenter to read out the question and then we start a 10 second countdown. So if you need less time it’s a case of the presenter reading through the questions more quickly. The results show instantly after the polling has closed.

Can we make last minute changes?

Yes we can add or edit questions onsite and during the meeting.

Often questions can be decided during meetings and voted on.

Can the keypads easily go missing?

An advantage of our keypads is they are compact and lightweight. If the distribution of the pads is managed correctly and announcements are made, then it is unlikely keypads go missing. We will help and assist you on the day.

Can we send messages to the presenters or send text feedback?

The keypads do not offer text based feedback. They only allow for simple multiple choice responses to questions.

However, we are often asked for this so we do offer a text message/SMS based system where users can send questions or feedback by text from their own mobiles to a dedicated number. We can then (via a moderator) feed these questions to a display the presenter can see.

Does the system require venue Wifi?

No!

The system works on its own unique radio system so it will operate in any venue, whether the venue has Wifi or not.